how-to-learn-to-say-no

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Interactive video lesson plan for: How to Learn to Say "No"

Activity overview:

Nutella Bread Recipe: https://www.youtube.com/watch?v=8eHPkpCGdEY

Watch more How to Improve Your Communication Skills videos: http://www.howcast.com/videos/241928-How-to-Learn-to-Say-No

The trick to saying "no" is to do it in a way that doesn't invite discussion. These strategies will head off any arguments.

Step 1: Just say "no"
Just say "no" – don't offer any reasons for your refusal. Simply say, "I'm so sorry, but I can't." Then change the subject. Otherwise, you invite the person to challenge your excuse.

Tip
Make sure your body language conveys "no" by standing up straight and looking the asker in the eye.

Step 2: Sandwich it
If you can't be that abrupt, slip your "no" between two positive statements. For example, "I'm so flattered you asked! Unfortunately, I can't do it. But aren't you nice to think of me!"

Step 3: Offer an alternative
Offer an alternative if you can, such as, "Why not ask Susie? I'm sure she'd love to." This is especially satisfying if you know Susie will dread the request.

Step 4: Compromise
If you feel guilty about declining, make the person a counteroffer. Say, "I can't do that, but here's what I can do."

Step 5: Compliment them
End on a positive note by complimenting the person. It will take the sting out of your rejection. We're all suckers for a compliment, even if we suspect it's insincere.

Did You Know?
Eighty-two percent of women surveyed say they have trouble saying "no" to people.

Tagged under: telling,arguments,strategies,arguing,learning,communicating,communication,turning,

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