Stages of Concern, or SoC, is based on the idea that in order to implement an innovation successfully, you have to address the users' concerns. These concerns are captured through a questionnaire. Stages of Concern is a way of accessing information about people's attitudes, or reactions, or feelings about a new program or a new practice. There are seven Stages of Concern numbered from 0 to 6. Stage 0 is where the individual is unconcerned. The individual indicates little concern or involvement with the innovation. Stage 1 is where the user has informational concerns. The user would like to know more about the innovation. Stage 2 is where the user has personal concerns. The user is concerned about how using the innovation will affect him or her. Stage 3 is where the user has management concerns. The user is concerned primarily with managing processes, tasks, and resources. Stage 4 is where the user has consequence concerns. The user is concerned about how the innovation is impacting the students. Stage 5 is where the user has collaboration concerns. The user is interested in how colleagues are using the innovation. Stage 6 is where the user has refocusing concerns. The user is concerned with making the innovation work even better. You can purchase a print copy of Measuring Implementation in Schools: The Stages of Concern Questionnaire at: http://www.sedl.org/cbam
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