MIT 16.660J Introduction to Lean Six Sigma Methods, IAP 2012
View the complete course: http://ocw.mit.edu/16-660JIAP12
Instructor: Bo E. Madsen, Hugh McManus
This session covers continuous process improvement as it pertains to healthcare. Students work in teams to apply value stream mapping and Lean tools to improve flow in their clinics. Teams then perform root cause analysis and devise improvement plans.
License: Creative Commons BY-NC-SA
More information at http://ocw.mit.edu/terms
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Tagged under: Lean,healthcare,A3 thinking,process improvement, stream mapping,continuous process improvement framework,root analysis,plan, whys,problem solving,clinic,collaborative problem solving,PDCA,improvement plan
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