Welcome to Clip from Spiral logo

Interactive video lesson plan for: Make polite requests - 05 - English at Work would like you to watch

Activity overview:

For more on making requests: http://bbc.in/29Nd9JK

Can Anna use polite requests to help her in her new job at Tip-Top Trading? Anna is still getting used to how things work in her new job. She turns to her colleagues to ask for help, but upsets Denise by sounding too bossy.

TRANSCRIPT
Narrator: Welcome back to English at Work. We're still in Anna's first week in the busy offices of Tip Top Trading. How's it going Anna?

Anna: Everything's still so new to me. I keep needing to ask people for help!

Narrator: Well, that's only natural at the beginning. To ask people politely for help use the words would and could. You can also use the word please, but don't make the mistake of thinking's enough to make what you say polite.

Anna: Er, ok.

Paul: Hello Anna!

Anna: Oh hi, Paul!

Paul: I was wondering if you could do something for me?

Anna: Yes of course.

Paul: Would you be able to print out a file for me? It's a document on CBL – Convincing Bananas Limited – they're one of our suppliers. The file should be on the system and could I have it in the next ten minutes please, as they're on their way here for a meeting?

Anna: Yes. Oh no, I've no idea how to find it! Tom...?!

Tom: Er, ask Denise. She should know.

Anna: Ok, thanks Tom, I'll ask her.

Denise: (on the phone to Sharon) I'd warned her, you know, I said 'Victoria, if you don't change your hairdresser

Anna: Denise?

Denise: One day you'll… hold on a moment. Anna?

Anna: Please email me the background file on CBL.

Denise: Er!

Anna: Thank you.

Denise: (on the phone) Who does that girl think she is?... Anna... new girl... I told you about her... yes with the saucepans, that's the one. She's only been here five minutes and she's already acting like the Queen of Sheba...

Anna: Oh and Denise, please send it to me within five minutes, Paul needs it soon. Thank you.

Denise: Really!

Tom: He he, good to see who's the boss, eh Denise?

Denise: Really!

Narrator: Er, Anna, I think you've upset Denise...?

Anna: Upset Denise?

Narrator: You were a bit rude when you asked her to help.

Anna: Was I?

Narrator: Remember what I said Anna. Just using ‘please’ to ask someone to do something can sound a little rude.

Anna: Oh.

Narrator: Instead of saying 'Please send me the file' you could say 'Could you possibly send me the file?' or 'Would you mind sending me the file?'

Anna: Oh! English is so confusing! I'll try to remember that. Oh no, the printer isn't even set up! Tom?

Tom: Yeah?

Anna: Please help me with…I mean, could you possibly help me with the printer?

Tom: Er... I need to finish this email to a really important new client.

Anna: But it's really urgent. Would you mind writing your email later?

Tom: Okay, since you asked so nicely. Let's have a look...

Narrator: Well, it's a good thing Anna has understood how to use 'could' and 'would' to ask for things, before she upsets anyone else. Let's hear those phrases again:

Paul: I was wondering if you could do something for me?
Paul: Would you be able to print out a file for me?
Paul: Could I have it within ten minutes please?
Anna: Could you possibly help me with the printer?
Anna: Would you mind writing your email later?

Narrator: The printer seems to be working well, but how well are Anna and Denise working together? Are these two going to be enemies?

Denise: Really! 'Denise do this! Denise do that!' I'm telling you Sharon, I've almost had enough! I get treated like I'm some kind of servant!

Tagged under: polite requests,conversational,requests,bbclearningenglish,'learn,الإنجليزية,english,official,lesson planning,speak,lesson plan,Inglê,authentic english, speak english,​,English ,english',อังกฤษ, learn english,English,英語,lesson,native English speaker,bbc,language,grammar,business english,vocabulary,speaking native,native,BBC,'learning, ,anh,pronunciation,masterclass,natural,영어,british,ELT,BBC masterclass,Inglé,tutorial

Find more lesson plans like this:

0.2 miles in Feet: How-to & Steps

Clip makes it super easy to turn any public video into a formative assessment activity in your classroom.

Add multiple choice quizzes, questions and browse hundreds of approved, video lesson ideas for Clip

Make YouTube one of your teaching aids - Works perfectly with lesson micro-teaching plans

Play this activity

1. Students enter a simple code

2. You play the video

3. The students comment

4. You review and reflect

* Whiteboard required for teacher-paced activities

Share on:

Share Make polite requests - 05 - English at Work would like you to watch on Google+ Share Make polite requests - 05 - English at Work would like you to watch on Twitter Share Make polite requests - 05 - English at Work would like you to watch on Facebook Pin Make polite requests - 05 - English at Work would like you to watch Email Make polite requests - 05 - English at Work would like you to watch

Ready to see what else Spiral logo can do?

With four apps, each designed around existing classroom activities, Spiral gives you the power to do formative assessment with anything you teach.

Quickfire

Carry out a quickfire formative assessment to see what the whole class is thinking

Discuss

Create interactive presentations to spark creativity in class

Team Up

Student teams can create and share collaborative presentations from linked devices

Clip

Turn any public video into a live chat with questions and quizzes

1000s of teachers use Spiral to deliver awesome, engaging activities that capture students' understanding during lessons.

Now it's your turn Sign up

Spiral Reviews by Teachers and Digital Learning Coaches

Spiral
Review of Spiral by teacher: Kathryn Laster @kklaster

Tried out the canvas response option on @SpiralEducation & it's so awesome! Add text or drawings AND annotate an image! #R10tech

Spiral
Review of Spiral by teacher: Room 220 Math Stars @3rdgradeBCE

Using @SpiralEducation in class for math review. Student approved! Thumbs up! Thanks.

Spiral
Review of Spiral by teacher: Miss Ord @ordmiss

Absolutely amazing collaboration from year 10 today. 100% engagement and constant smiles from all #lovetsla #spiral

Spiral
Review of Spiral by teacher: Adam J. Stryker @strykerstennis

Students show better Interpersonal Writing skills than Speaking via @SpiralEducation Great #data #langchat folks!

Spiral
Review of Spiral by teacher: Dr Ayla Göl @iladylayla

A good tool for supporting active #learning.

Spiral
Review of Spiral by teacher: Brett Erenberg @BrettErenberg

The Team Up app is unlike anything I have ever seen. You left NOTHING out! So impressed!

Get the Clip Chrome Extension & Create Video Lessons in Seconds

Add Clip to Chrome