Welcome to Clip from Spiral logo

Interactive video lesson plan for: English at University: 12 - Learn phrases about asking for technical help

Activity overview:

Mary's been set some work – to write an assignment about business. Always studious and keen to do well, she's getting on with it in the peace and quiet of the library but there's a problem.

TRANSCRIPT
Narrator
Hello. It's time again for English at University - the series that teaches some English phrases to help you through your first year of study abroad. Mary's been set some work – to write an assignment about business. Always studious and keen to do well, she's getting on with it in the peace and quiet of the library.

Mary
…so good business needs a good plan. Hmmm.

Daniel
Oh hi Mary. Beavering away?

Mary
Hello Daniel. Well we have got an assignment to write.

Daniel
Yeah but we've still got three days and I work best when the pressure's on. Blimey, your laptop's a bit ancient isn't it?

Mary
It's a new one actually and it does me just fine. Look at what I've done so far… oh no!
It's frozen. If I push the arrow here nothing moves. Oh dear and I haven't saved it yet.

Daniel
Proved my point eh? I've got one of those Macpad Fabs – brilliant – fast processor, huge memory, almost does the assignment for you. Anyway, look what you've got to do is just reboot – press this button here… wait a few seconds and ….

Mary
Nothing. Everything's disappeared! Daniel, what have you done?

Narrator
What has he done indeed? Idiot! You've been so diligent – you've worked hard – to get this assignment done, I think you're going to need some help to get it back.

Mary
I know. But I know nothing about technology, what questions should I ask?

Narrator
Don't panic. You need to find someone who knows a bit about technology and say 'I seem to have lost my work, what can I do?' or 'do you think you can restore my work please?', or say 'I turned my computer off and didn't back up my work, is there anything you can do?' – even if it was Daniel's fault. Go and see if you can get some help.

Mary
OK, I will. Oh look, there's that technology student over there. I'll ask him.

Daniel
I don't think he's going to know what to do…

Mary
…excuse me. Do you remember me from the Study Skills session?

Tech Student
Oh, yes I do. I never forget anyone who uses an Acorn Fastbook 5.4 laptop.

Mary
Yes, good. Well I've got a problem… Daniel has turned off my laptop and I seem to have lost my work, what can I do?

Daniel
I was just trying to reboot it.

Tech Student
Hmm. That's a silly thing to do. Let me have a look.

Mary
Thanks. Do you think you can restore my work?

Tech Student
Did you back up your work?

Mary
Err well no, not before I… I mean Daniel, switched it off. Is there anything you can do?

Tech Student
Oh dear. Well if I do this… ah there bingo! Luckily it was saved on the laptop memory. An impressive 24 gigabytes of RAM in fact. I'd advise you to back it up onto this memory stick.

Daniel
It's alright mate, she can use mine.

Mary
Thanks so much err?

Tech Student
Malcolm. You're welcome. How about having a drink tonight?

Mary
Sorry I can't. I've got to study.

Narrator
Well done Malcolm and well done Mary for asking for help. You got yourself out of a tricky situation by asking these questions…

I seem to have lost my work, what can I do?
Do you think you can restore my work please?
Is there anything you do?

You can practise these phrases, pick up a few more plus learn some top tips for studying in the UK on our website at bbclearningenglish.com. So two days later, and Mary has been working in earnest to complete her assignment and now she's finished, it looks like somebody else needs some help…

Daniel
Mary, Mary… my laptop's broken and I haven't even started my assignment!

Mary
Your 'Macpad Fab'?

Daniel
Yeah. Don't know what's happened but it won't turn on. I couldn't borrow yours could I… and that memory stick I lent you?

Mary
OK - just to help a friend. But look after it and remember to back up your work!

Daniel
Yeah of course. Why wouldn't I? You sure you won't need it tonight?

Mary
No, sure go ahead. I'm going for a drink with Malcolm tonight.

Tagged under: british,Inglé,ELT,lesson planning,English,native English speaker,lesson,speak,vocab,lesson plan,authentic english,อังกฤษ,영어,​,language,BBC,BBC masterclass,speaking native,drama,native,vocabulary,learnenglish,English lesson,Inglê,anh,الإنجليزية,bbc,tutorial,英語,language lesson,British Broadcasting Corporation,english,masterclass,English ,official,university,conversational,bbc learning english,natural,learn,Official BBC

Find more lesson plans like this:

9th Grade English Vocabulary Words

Clip makes it super easy to turn any public video into a formative assessment activity in your classroom.

Add multiple choice quizzes, questions and browse hundreds of approved, video lesson ideas for Clip

Make YouTube one of your teaching aids - Works perfectly with lesson micro-teaching plans

Play this activity

1. Students enter a simple code

2. You play the video

3. The students comment

4. You review and reflect

* Whiteboard required for teacher-paced activities

Share on:

Share English at University: 12 - Learn phrases about asking for technical help on Google+ Share English at University: 12 - Learn phrases about asking for technical help on Twitter Share English at University: 12 - Learn phrases about asking for technical help on Facebook Pin English at University: 12 - Learn phrases about asking for technical help Email English at University: 12 - Learn phrases about asking for technical help

Ready to see what else Spiral logo can do?

With four apps, each designed around existing classroom activities, Spiral gives you the power to do formative assessment with anything you teach.

Quickfire

Carry out a quickfire formative assessment to see what the whole class is thinking

Discuss

Create interactive presentations to spark creativity in class

Team Up

Student teams can create and share collaborative presentations from linked devices

Clip

Turn any public video into a live chat with questions and quizzes

1000s of teachers use Spiral to deliver awesome, engaging activities that capture students' understanding during lessons.

Now it's your turn Sign up

Spiral Reviews by Teachers and Digital Learning Coaches

Spiral
Review of Spiral by teacher: Kathryn Laster @kklaster

Tried out the canvas response option on @SpiralEducation & it's so awesome! Add text or drawings AND annotate an image! #R10tech

Spiral
Review of Spiral by teacher: Room 220 Math Stars @3rdgradeBCE

Using @SpiralEducation in class for math review. Student approved! Thumbs up! Thanks.

Spiral
Review of Spiral by teacher: Miss Ord @ordmiss

Absolutely amazing collaboration from year 10 today. 100% engagement and constant smiles from all #lovetsla #spiral

Spiral
Review of Spiral by teacher: Adam J. Stryker @strykerstennis

Students show better Interpersonal Writing skills than Speaking via @SpiralEducation Great #data #langchat folks!

Spiral
Review of Spiral by teacher: Dr Ayla Göl @iladylayla

A good tool for supporting active #learning.

Spiral
Review of Spiral by teacher: Brett Erenberg @BrettErenberg

The Team Up app is unlike anything I have ever seen. You left NOTHING out! So impressed!

Get the Clip Chrome Extension & Create Video Lessons in Seconds

Add Clip to Chrome